Each jewelry category has its own sizing guidance to help you find the most suitable fit. We recommend visiting Home → The Maison → Sizing & Fit Guide to explore detailed size recommendations for bracelets, necklaces, rings, and earrings, including measurement methods, size references, and real wearing examples showing how different sizes fit on the body.

For gemstone jewelry, please note that each piece is crafted with natural materials, so slight variations may occur. Bracelet sizing may also vary depending on bead size, wrist measurement, and desired wearing style. Our sizing guide provides recommendations for a balanced, comfortable fit while allowing you to choose the style that best matches your preference.

No.

Natural gemstones are formed by nature, and each piece carries unique textures, color variations, and internal patterns. These natural characteristics are not flaws, but proof of authenticity and individuality. Learn more about Materials.

Yes.

Natural gemstones are formed over long geological processes, and natural inclusions, textures, clouding, or subtle variations are inherent characteristics of their origin. These are not flaws, but part of their natural identity and uniqueness. Each piece is carefully selected to meet strict quality standards while preserving its natural character.

You may learn more about the natural characteristics and normal variations of crystal materials in Home → The Maison → Materials.

Yes.

All bracelet styles are available in different wrist sizes and bead sizes.

For design collections, the final piece may differ from the product image shown. Based on the selected wrist size and bead dimensions, the bead order will be adjusted accordingly to ensure proper fit and visual balance, while the overall composition, materials, and design concept remain unchanged.

For bracelet customization, sizing guidance, or personalized recommendations, please contact our Advisor.

Each bracelet comes with 1–2 extra beads and a matching elastic cord for future replacement or adjustment.

Discover our Packaging Experience.

We offer worldwide shipping. Orders over $50 qualify for complimentary shipping. Standard delivery time is 8–12 business days, depending on the destination and local logistics conditions.

Please note that delivery times may be affected by customs clearance or regional delays. A tracking number will be provided once your order has been dispatched.

Explore our Shipping Policy.

Items with confirmed quality issues may be returned or exchanged within 30 days of delivery. Products must be returned in original condition and packaging.

Certain custom-made or personalized items are non-returnable unless a quality issue is present. All return requests are subject to inspection and final approval upon receipt.

Learn our Refund Policy.

Yes.

Engraving is available on selected pieces. Complimentary engraving is offered for pet ID tags.

Further customization requests may be arranged upon consultation via email with the customer service team.

For bracelet customization, sizing guidance, or personalized recommendations, please contact our Advisor.